POV Shipment Info - Personal Property
POV Shipment Information
A Privately Owned Vehicle (POV) is a motor vehicle owned or on long-term lease (12 months or longer) by the member or a dependent of that member, is self-propelled, licensed to travel overland on the public highways, has four or more wheels, and is designed to carry passengers or property. A motorcycle or moped can also be considered a POV if the member does not ship a vehicle with four or more wheels on the same set of orders. In either case, the vehicle cannot be used for commercial purposes.
Tracking Your POV:
POV Customer Service and Phone Numbers
| Atlanta, GA 404-425-9177 |
Baltimore , MD 667-401-0770 |
Charleston , SC 843-647-6635 |
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Dallas, TX |
Los Angeles, CA |
Norfolk, VA |
| San Diego, CA 559-483-9955 |
Seattle, WA 253-948-3488 |
St. Louis, MO 314-326-4153 |
For U.S. domestic shipments: 1-855-389-9499
POV Shipments |
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| Continental United States | Overseas |
| Members may be authorized to have their vehicles shipped in the continental United States if they are assigned to a ship that is changing home ports, have insufficient travel time to drive from the old to the new duty station (documented in writing by their commanding officer), or have a medical condition that is certified in writing by a doctor. A dependent of a deceased member may be authorized to have a vehicle shipped as well. Members believing they meet any of these conditions should check with a counselor. Otherwise, members should plan on moving their own vehicles within the continental United States. | Some overseas areas have restrictions on certain vehicle types and a counselor will review these restrictions with the member or member's representative, depending on the destination. Additionally, the counselor will provide information on the ocean ports that serve the departure or arrival duty station. The member must have 12 months remaining to be served at the overseas duty station at the time the POV is delivered to the loading port. (Except when certified by the overseas area commander as "necessary in the performance of official duties.) |
Preparing the Vehicle for Shipment
Prior to delivering the vehicle for shipment, ensure it is clean, both inside and out, and is in safe operating condition. Remove all valuables from the vehicle, but leave the jack and the spare tire. Deliver the vehicle with a 1/4 tank of gas, and include a complete set of keys for all locks on the vehicle. To prevent possible loss, we suggest only the jack and spare tire be left in the car when shipping it. If other items are left in the car, a descriptive list of these items should be kept with other important moving papers. What can be shipped in POV: (Chap. 8 PPTMR) jacks, tire irons, lug wrench, tire chains, fire extinguishers, tire inflators, first aid kit, jumper cables, warning triangle, trouble light, one spare tire, or child's car seat.
Required Documents
- If someone other than the member arranges for the POV shipment and releases it at the port for shipment, that person must have the appropriate authorization from the member.
- The member or member's representative must show proof of ownership, registration, or a lease agreement on the vehicle and a copy of the PCS orders.
- If a member plans on shipping a leased vehicle, the member must have explicit permission from the leasing company or lessor to ship the vehicle.
- If the vehicle is owned by a lienholder, (for example: a bank), the member must obtain authorization from the lienholder authorizing the vehicle's shipment overseas.
Oversized Vehicles and Excess Cost
An oversized vehicle, which means it exceeds 20 measurement tons, will result in excess shipping costs to the member. Shipping a vehicle in excess of the distance provided for in a member's orders, may result in excess cost as well. For example: if orders permit a member to ship a vehicle from San Diego to Hawaii and the vehicle is shipped to Hawaii from the East Coast, the member would have to pay the excess cost of shipping.
To calculate measurement tons, multiply the vehicle's length by its height by its width (all in feet) and divide the total by 40.
( Length x Height x Width ) / 40
The Importance of a Proper Address
Upon arrival at the new duty station, the member or designated representative should contact the destination transportation office. The telephone number will be provided by the Personal Property Office counselor. If the vehicle has not arrived, let the office know who to contact when it does. The destination port can only hold the vehicle for 45 days at the terminal. If a member or representative is unable to pick up the vehicle within that 45 day period and the vehicle is transferred to storage, the member will have to pay the cost of storage. Again, if a designated representative is used, ensure that person has a power of attorney or letter of authorization from the member.
Joint Inspection
Before the vehicle is released, a port terminal inspector, the member or the member's designated representative, will conduct a vehicle inspection to identify and acknowledge any damage that occurred during shipment. The vehicle will be released when the member or the member's representative and the terminal inspector sign DD-788, the "Private Vehicle Shipping Document," initiated at the origin port. Ensure that a legible copy of this form is received from the inspector. It is critical that all discrepancies found during the joint inspection be noted on the DD-788 as verification of shipment damage. Failure to annotate damage will jeopardize the claims settlement. The government's maximum liability for POV's lost or damaged during shipment is $20,000.00 per vehicle and $200.00 per claim for any tools shipped in the vehicle.
Licensing and Insurance Requirements
Licensing and insurance requirements vary throughout the world. A counselor will review these requirements, if asked.
Delivery to the Port by the Member's Designated Agent
- Show up at least one hour before port closing.
- Arrange for return transportation from the port in advance.